July 2025 Edition
By Laura McCabe
LKPD Communications Manager
When one thinks of a police department, uniforms and badges usually come to mind. But the Lawrence Kansas Police Department is part of a growing trend to increase its civilian workforce – hiring professionals with diverse backgrounds to bridge staffing gaps, reduce costs, and enhance community service.
In the policing industry it’s referred to as civilianization. About 20% of LKPD’s employees don’t have a badge or the authority to arrest. What they do have is specialized training with diverse backgrounds and experience.
A Voice for Victims
One of the more visible members of LKPD’s professional staff works directly with victims to assist in navigating the intricate and often overwhelming aftermath of a crime.
Natassia Records is LKPD’s Victim Services Coordinator. “My primary goal is to ensure that victims feel respected, empowered, and informed, ” says Records.
After years of working within the criminal justice system in Texas as a probation officer, court officer, and pre-sentence investigator, Records turned her attention from offender rehabilitation to victim advocacy.
Many people know nothing about the criminal justice system they’ve suddenly been thrust into learning. Records assists with understanding court procedures, explaining victim rights, and connecting individuals with vital resources.
She came to LKPD nearly 6 years ago to bridge the gap between police and the various support services Lawrence has to offer. The Willow Domestic Violence Center was critical in helping shape the new role embedded within LKPD’s Special Victim’s Unit.
“It allows me access to cases so I can ensure they don’t get lost in the mix,” says Records.
Her dedication ensures that victims at least know where to go for help in healing, if they’re willing to accept it.
The Growth of Civilianization
While Records spends much of her time interacting with the public, many of LKPD’s professional staff are less visible but equally critical:
- Civilian Investigators work right alongside detectives gathering and analyzing evidence.
- Crime Analysts provide vital statistical information.
- Evidence technicians handle the secure processing and cataloging of crime scene materials, work that is essential to ensuring the integrity of investigations.
- Animal Control officers are civilians with a special interest in ensuring animal safety.
- Information technology specialists ensure critical communication and reporting systems stay online and secure.
- The Communications Manager keeps the public up to date through social and traditional media.
- Front office staff meticulously manage reports and answer the public’s inquiries.
- Administrative assistants coordinate schedules, manage documentation, and provide essential support that allows officers to focus on their most important job – public safety.
“Our civilian staff are indispensable,” said Chief Rich Lockhart. “They are the gears that keep the whole machine moving.”
In an era where efficiency and accountability are paramount, these unsung heroes deserve recognition for their tireless efforts in making Lawrence a safer place for all.